Bukky Of Notts Venture Ltd – Privacy Notice Last updated: 18/08/2026 At Bukky Of Notts Venture Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and share personal information when you visit our website, create an account, place an order, contact us, use our delivery or collection services, or otherwise interact with our online shop. This notice applies to customers, website visitors and other individuals who interact with our services. We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 1. Who We Are Bukky Of Notts Venture Ltd is the organisation responsible for your personal information when you use our website and services. Our contact details Company: Bukky Of Notts Venture Ltd For data protection enquiries or requests relating to your personal information, please use the contact details above. We are not currently required to appoint a Data Protection Officer (DPO). If this changes, we will update this Privacy Notice with the relevant contact details. 2. Personal Information We Collect Depending on how you interact with us, we may collect the following information. Customer and Contact Information This may include: Account Information If you create an account, we may collect: We do not normally have access to your password in readable form. Passwords should be securely encrypted or hashed by our website platform. Order and Transaction Information We may collect and retain information relating to your purchases, including: Payment Information Payments may be processed through third-party payment providers. Where third-party payment processing is used, your full payment card details are processed by the relevant payment provider rather than being stored directly by Bukky Of Notts Venture Ltd. We may receive limited payment-related information, such as transaction status, payment confirmation, payment method and transaction reference, to enable us to process and reconcile your order. Technical Information When you visit our website, certain technical information may be collected, including: 3. How We Use Your Personal Information We may use your personal information for the following purposes. Processing and Delivering Orders We use your information to: Managing Customer Accounts Where you create an account, we use your information to: Customer Service We use information you provide to respond to enquiries, complaints, refund requests and other customer service matters. Website Security and Fraud Prevention We may process technical and transaction information to: Improving Our Services Where permitted by law, we may analyse website usage and customer interactions to improve: Where analytics or similar technologies require consent, we will request consent before using them. Legal and Regulatory Obligations We may process and retain information where necessary to comply with legal, tax, accounting, regulatory or other statutory obligations. 4. Our Lawful Bases for Processing Under UK GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on the following lawful bases. Contract We process information where it is necessary to fulfil a contract with you, such as: Legal Obligation We may process information where necessary to comply with legal obligations, including applicable tax, accounting, consumer protection and regulatory requirements. Legitimate Interests We may process information where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests may include: Where we rely on legitimate interests, we will consider whether the processing is necessary and proportionate. Consent Where consent is required, we will ask you for consent before processing your information for that purpose. For example, consent may be required for certain non-essential cookies or some forms of direct electronic marketing. Where we rely on consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn. 5. Who We Share Your Information With We do not sell or rent your personal information to third parties for their own marketing purposes. We may share relevant personal information with trusted organisations where necessary to provide our services, process your order, protect our business or comply with legal obligations. These may include: Payment Providers Payment providers process payments and may receive the information required to authorise and complete your transaction. Delivery and Courier Providers We may provide delivery companies or couriers with information such as your name, delivery address, telephone number, email address and relevant order details so that your order can be delivered. Website, Hosting and IT Providers We may share information with website hosting companies, software providers, technical support providers and other service providers that help us operate, maintain and secure our website. Professional Advisers Where necessary, we may share information with professional advisers such as accountants, legal advisers, insurers or legal representatives. Government and Regulatory Authorities We may disclose information where required or permitted by law, including to law enforcement agencies, courts, regulators or tax authorities. We only share information that is reasonably necessary for the relevant purpose, and we require appropriate service providers to handle personal information securely and in accordance with applicable data protection requirements. Future Marketplace: Bukky Of Notts Venture Ltd may introduce third-party sellers or suppliers to the website in the future. If this happens, we will review and update this Privacy Notice before the service is launched to explain how personal information will be processed and shared in connection with those services. 6. International Transfers Some of the service providers we use may process personal information outside the United Kingdom. Where personal information is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required. The safeguards may include an adequacy regulation or appropriate contractual safeguards. If you would like further information about relevant international transfers and safeguards, please contact us using the details in Section 1. 7. Cookies and Similar Technologies Our website may use cookies and similar technologies. Some cookies are essential for the website to operate correctly, including technologies used to: Other cookies may be used for purposes such as: Where consent is required for non-essential cookies, we will ask for your consent before setting those cookies. You can manage your cookie preferences through our cookie consent tool where available. The exact cookies used by the website may change as we add or remove services. Our cookie information will therefore be reviewed regularly to ensure that it accurately reflects the cookies and tracking technologies actually used on the website. 8. How Long We Keep Your Information We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legal, accounting, tax, regulatory and dispute-resolution requirements. Different types of information may be retained for different periods. For example: Where a specific retention period is not prescribed by law, we will consider the purpose of the processing, the amount and sensitivity of the information, the potential risk to individuals and our legal or business requirements when determining how long information should be retained. 9. How We Protect Your Information We take reasonable technical and organisational measures to protect personal information against: These measures may include secure passwords, access controls, encryption where appropriate, secure payment processing and appropriate security procedures. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 10. Your Data Protection Rights Depending on the circumstances and applicable legal requirements, you may have rights under UK data protection law, including: Right of Access You can ask us for a copy of personal information we hold about you. Right to Rectification You can ask us to correct inaccurate or incomplete personal information. Right to Erasure You may ask us to delete your personal information in certain circumstances. This right is not absolute and may not apply where we have a legal obligation or another lawful reason to retain the information. Right to Restriction You may ask us to restrict the processing of your personal information in certain circumstances. Right to Object You may have the right to object to certain types of processing, including processing based on legitimate interests. You have an absolute right to object to direct marketing. Right to Data Portability In certain circumstances, you may have the right to receive personal information you have provided to us in a structured, commonly used and machine-readable format and to request that it is transferred to another organisation. Right to Withdraw Consent Where we rely on your consent to process your personal information, you may withdraw that consent at any time. 11. How to Exercise Your Rights If you wish to exercise any of your data protection rights, please contact us using: Email: support@bukkyofnottsfoods.com Email: info@bukkyofnottsfoods.com WhatsApp/Telephone: 07344909643 We may need to request reasonable information to verify your identity before responding to a request. We will handle requests in accordance with applicable UK data protection law. 12. Direct Marketing Where permitted by law, we may contact customers about products, services, offers or promotions that may be relevant to them. Where consent is required, we will obtain appropriate consent before sending marketing communications. You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us. You will continue to receive essential service communications, such as order confirmations, delivery updates and information about your purchases, where necessary. 13. Automated Decision-Making and Profiling We do not currently make decisions about customers based solely on automated processing that produce legal or similarly significant effects. If this changes, we will update this Privacy Notice and provide any information required under applicable data protection law. 14. Children's Information Our website and services are intended for general customers and are not specifically directed at children. We do not knowingly collect personal information from children for purposes that require parental consent. If you believe that a child has provided us with personal information unnecessarily, please contact us so that we can review and, where appropriate, delete the information. 15. Links to Other Websites Our website may contain links to third-party websites, applications, social media platforms or services. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy notices of those websites before providing personal information. 16. Your Right to Complain If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to investigate and resolve your concern. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection. Information Commissioner's Office (ICO) You can find information about making a complaint through the ICO's official website. 17. Changes to This Privacy Notice We may update this Privacy Notice from time to time to reflect: The latest version will be published on this page with the date of the most recent update. We encourage customers to review this Privacy Notice periodically. 18. Contact Us If you have questions about this Privacy Notice, your personal information or how we process your data, please contact us: Bukky Of Notts Venture Ltd Email: support@bukkyofnottsfoods.com Email: info@bukkyofnottsfoods.com WhatsApp/Telephone: 07344909643 Business/Distribution Location: Nottingham, NG5 5QW Last updated: 18/08/2026 Bukky Of Notts Venture Ltd – We respect your privacy and are committed to protecting your personal information.
Email: support@bukkyofnottsfoods.com
Email: info@bukkyofnottsfoods.com
Telephone/WhatsApp: 07344909643